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Dilapidation Report Melbourne

When construction or demolition starts on your property, undertaking a comprehensive dilapidation report on your neighbouring properties ensures any existing damage is captured and recorded, protecting both parties throughout the building process.

Reduce Your Risk

Avoid any future issues by clearly recording the existing condition to neighbouring properties prior to construction.

Work with the neighbours

Undertaking a dilapidation report demonstrates to your neighbours that you’re thinking about their property too.

Get Peace Of Mind

Get peace of mind that your business is protected against any unfair liability claims or disputes.

Get Your Dilapidation Report

Simply fill in the form below, or call us directly on 1300 050 407 to get your dilapidation report.

Dilapidation Report & Survey

Why get a Dilapidation Report through BSS Group?

You shouldn’t have to spend thousands of dollars fixing property damage that was already there.

When your construction project commences, it’s natural that your neighbours may feel stressed about any damage to their home. But if they file a claim after construction, and you can’t prove that the damage was pre-existing, then it’s most likely on you to repair it.

Your Property Condition Report

A detailed dilapidation report ensures there are no nasty, expensive surprises.

We inspect your neighbouring property or properties and undertake a comprehensive dilapidation report, which includes a thorough assessment of their building. We take note of any pre-existing damage to the property, logging it all in your report.

We manage the entire process for you, from organising property entry, to any follow up questions. You get instant peace of mind that you’re covered against any unfair claims in the future.

BSS Report

Our Dilapidation Report Process

Step 1: Ring or email us from a quote

BSS group provide a free same day quote. We will prepare a detailed quote including a scope of works for approval.

Step 2: Provide neighbours details or BSS Group will issue access request letters

Once the quote has been approved, please provide the neighbouring details so we can contact them to book in a time. This is the quickest way for us to book the inspection in. If you don’t have their details, don’t worry, we will post out our letter requesting access. Our access request letter will be individualised with a unique portal code where property owners /agents can lodge their details online to book for an inspection.

If there is no response a reminder letter and final letter will be sent.

Step 3: BSS group will contact owners/ agents to arrange a suitable time for the inspection

We will make multiple contact attempts which are logged on our system should you ever need to refer back to them. We work with the property owner to book in a time that is suitable with them. Property owners receive a text message reminder the afternoon before the booked date.

Step 4: Client online portal / Project tracking

For larger projects with multiple properties, we will send through weekly updates on how bookings are tracking. You will also be able to view this on the personalised client portal.

Step 5. Property inspection

One of our experienced inspectors will conduct the inspection. The property is documented both internally and externally and includes surrounding areas such as garages, boundary fences, pools and sheds.

Step 6. Report preparation

All reports are edited and reviewed prior to being issued.

Step 7. Issuing of Reports

The report will be ready for issuing 48 hours after the initial inspection. Reports can either be sent by email, post or downloaded directly from our client portal.

BSS Group will then issue the report to the property owner.

Step 8. Post Construction Reports

Should an issue arise with the neighbouring property owners during or after construction, we can attend site and do a comparison with the initial report. Because our initial reports are comprehensive and show great detail we can easily identify if there have been any changes caused by the construction works.

Our Dilapidation Report Process

Hidden First FIeld

Step 1: Ring or email us from a quote

BSS group provide a free same day quote. We will prepare a detailed quote including a scope of works for approval.

Step 2: Provide neighbours details or BSS Group will issue access request letters

Once the quote has been approved, please provide the neighbouring details so we can contact them to book in a time. This is the quickest way for us to book the inspection in. If you don’t have their details, don’t worry, we will post out our letter requesting access. Our access request letter will be individualised with a unique portal code where property owners /agents can lodge their details online to book for an inspection.

If there is no response a reminder letter and final letter will be sent.

Step 3: BSS group will contact owners/ agents to arrange a suitable time for the inspection

We will make multiple contact attempts which are logged on our system should you ever need to refer back to them. We work with the property owner to book in a time that is suitable with them. Property owners receive a text message reminder the afternoon before the booked date.

Step 4: Client online portal / Project tracking

For larger projects with multiple properties, we will send through weekly updates on how bookings are tracking. You will also be able to view this on the personalised client portal.

Step 5. Property inspection

One of our experienced inspectors will conduct the inspection. The property is documented both internally and externally and includes surrounding areas such as garages, boundary fences, pools and sheds.

Step 6. Report preparation

All reports are edited and reviewed prior to being issued.

Step 7. Issuing of Reports

The report will be ready for issuing 48 hours after the initial inspection. Reports can either be sent by email, post or downloaded directly from our client portal.

BSS Group will then issue the report to the property owner.

Step 8. Post Construction Reports

Should an issue arise with the neighbouring property owners during or after construction, we can attend site and do a comparison with the initial report. Because our initial reports are comprehensive and show great detail we can easily identify if there have been any changes caused by the construction works.

How to get your Dilapidation Report

Get A Free Quote

Contact us for a free quote. We’ll discuss what’s included in your dilapidation report, and how this benefits you in the future.

We Create Your Report

We organise your report from start to finish, including any bookings or site visits, and undertake the inspection. You receive your dilapidation report within 48 hours.

Complete Peace Of Mind

When construction starts, you get peace of mind that any existing damage to neighbouring properties is accounted for so that unnecessary disputes are avoided.

Step #1

Get Your Expert Dilapidation Report

Don’t wait until construction has commenced—get your dilapidation report now, before it’s too late.

If you’re an owner, developer, or builder looking to protect yourself against construction damages, contact BSS Group today.

Phone: 1300 050 407

Address: 59 Fletcher Street,
Essendon, VIC 3040

Customer Testimonials

I engaged BSS approx. four years ago to assess my mother's home due to substandard builder workmanship. Hugh O'Brien from BSS delivered a detailed VCAT report with cost... estimates and scope of work. Hugh's thoroughness and expertise were instrumental in addressing all issues. We have recently settled the case with the builder, largely thanks to Hugh's knowledge and diligence.Hugh has been both professional and empathetic during a particularly challenging period for my family and me.read more
Abbie H.
Abbie H.
01:22 06 Aug 24
BSS Group ( particularly Anthea and Kim from the Dilapidation Team ) have been outstanding . Both properties either side of ours were provided with detailed dilapidation... reports so we can get our renovation done with confidence that our neighbours are protected.One side was done within 24 hours and the other more challenging side was handled with the care and diligence required. I cannot recommend this team enough.read more
Jo C.
Jo C.
05:16 13 Jun 24
Would highly recommend BSS Group for their professional work, efficiency and expertise. The Inspection report was detailed, well executed & a valuable reference tool to... use when dealing with tradies. Ryan from BSS Group was a huge support for me in a very difficult time. He not only provided professional industry advice, but also talked me through every step of an unfamiliar process. Without his guidance, contribution and ongoing continuous support, I would not have been able to persist with the right actions.read more
Isabella G.
Isabella G.
09:58 10 Mar 24
So knowledgeable, helpful and friendly. Could not speak highly enough of these guys. Thank you.
Stefan T.
Stefan T.
09:42 07 Mar 24
Great service. Very easy to deal with. Kim was very helpful.
Sam D.
Sam D.
03:50 28 Feb 24
Excellent service and professional support
Louie
Louie
09:10 15 Jul 23
What a great Building Consultancy company. I can’t speak, or recommend, more highly Ian Johnson for all the hard work he did for our VCAT claim against the builder,... Sherwin Homes, in inspecting and preparing a comprehensive building report, costing report, and supplementary report. Ian’s reports resulted in Sherwin Homes Pty Ltd being placed into External Administration today, 6 December 2022.read more
Wayne S.
Wayne S.
07:55 06 Dec 22
I engaged BSS Group to conduct an inspection of an adjoining property prior to undertaking a renovation. The inspector conducted a very detailed inspection and took many... photographs as evidence. The dilapidation report was finalised and sent through promptly and provided an excellent understanding of the pre-renovation condition of the adjoining wall. I would recommend their work to anyone needing a dilapidation report prior to construction works.read more
Rosalie M.
Rosalie M.
06:37 28 Oct 22
I engaged BSS to undertake a dilapidation report on my home and they provided a service that was nothing short of wonderful - they were punctual, polite, communicated... effectively and produced a fantastically detailed report.read more
Belinda O.
Belinda O.
06:21 23 Aug 22
My family engaged the professional services of Mr. Hugh O’Brien to examine and report on a building issue. We were more than impressed with his thorough and detailed... approach to his task and the resulting report is a comprehensive, well recorded example of his skills and experience in the field. Ably qualified,Hugh is a polite, friendly young man who came out on a terrible day willing to get down and dirty to carry out his job to the best of his professional abilities, and we appreciate his diligence and care. Give us service like that any day. Thank you Hugh, and BSS Group.read more
Luke
Luke
02:59 08 Jul 21
We had a pre settlement inspection done on a new townhouse. They were extremely thorough and professional. They provided an extremely detailed report.
Tony D.
Tony D.
22:42 29 Feb 20
Very friendly staff. Highly recommend.
Adrian A.
Adrian A.
06:16 10 Jan 19
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“Highly Recommended”

“I’ve used BSS Group for dilapidation surveys for many years and have always been impressed by their communication skills, professionalism and attention to detail. I would highly recommend them and look forward to working with them again in the future.”

Mat – Mat Elkan Design

What is a dilapidation report?

A dilapidation report (also sometimes referred to as property condition survey) is the written account of the current condition of a property, that exists prior to any nearby construction work commencing. Undertaken by a professional inspector, it includes a personal visit and detailed photographs to create a clear, comprehensive account of any existing damage to the property at that point in time.

This then stands as a document that can be used following construction to prove any existing damage was already present, or demonstrate new damage that was created by the construction work, and can be used to negotiate repairs or compensation between all parties.

Why do I need to get a dilapidation report? 

You don’t expect your construction work to have any damaging impact on neighbouring property. But sometimes it can. Vibrations from compacting equipment can cause cracks and damage to the properties, and the coming and going of heavy machinery can create accidental damage to kerbs, fencing, or paving.

A dilapidation survey can be undertaken as a precautionary measure prior to your construction project commencing. Then in the future, if your neighbour’s believe that your construction activities may have caused any changes to their property, the condition survey report can be used for comparative purposes. It can protect you against any wrongful claims and help to ensure transparency.

What does a dilapidation survey include?

A dilapidation survey provides an inspection of the interior, exterior and surrounds of a property.

During the property inspection, we take clear and accurate photographs, documenting any existing damage present at the property. We make sure not to photograph any personal items—it’s purely images of the building, to protect your neighbours’ privacy.
Depending on the size of the property it can take approximately 45mins to 1 hour to complete, and the owner, occupier, or relevant representative must be present to provide access through the property.

Frequently Asked Questions

Hidden First FIeld

Who should consider a Dilapidation Report?

Dilapidation reports are conducted to protect properties adjoining building works.

If you’re a builder, you may need to have a dilapidation report completed as part of Protection Works under Building Act 1993This should be done at the beginning of any construction project to mitigate damage claims from nearby residents.

If construction is set to commence near your home in the future, you should consider engaging a professional to undertake a dilapidation report on your behalf, to ensure you can prove any construction damage to your property.

What do you look for during a property condition report inspection?

When we undertake a dilapidation report inspection, our specialist surveyors will review both the interior and exterior of the property and document its condition by taking still photography including:

  • Any damage, including cracks in internal and external walls
  • Cracks around fixtures and fittings
  • Water damage
  • Ground movement indications on the property
  • And other visible defects to the property

As well as the property’s main residence, this covers all aspects including paving, fencing, retaining walls, basement car parks, and other relevant infrastructure on site.

It also covers any public assets including roads, footpaths, kerbs, channels, and crossovers (if required). BSS Group utilise video recordings for larger stretches of roads.

Why should I engage BSS Group for my Dilapidation Report?

At BSS Group, we’ve been providing dilapidation reports and building inspection services to builders and property owners for  almost 50 years, and are trusted by Victoria’s leading government bodies. Each of our inspectors has a minimum of 10 years’ experience in the industry, and we hand-pick each of our team members to ensure they’re respectful, courteous, and attuned to our individual customers’ specific needs.

When should I have my dilapidation report conducted?

Whether you’re a builder that’s looking at undertaking a construction project, or you’re the property owner who knows that there’s construction occurring nearby to your property, it pays to get your dilapidation report completed sooner rather than later.

We recommend that you have a dilapidation report undertaken prior to construction commencing. This ensures that our inspectors can capture clear evidence of the integrity of the property prior to any damage occurring.

What happens if I don’t get a dilapidation report?

As a builder, or neighbouring property owner, having a dilapidation report conducted prior to construction ensures the existing condition on the property is understood by all.
that it is clear the existing condition of property

If you don’t get a dilapidation report, then you can’t conclusively prove what property damage already existed, and what was caused by construction.
A dilapidation report covers all parties in the event that damage may occur to the property. It provides a clear before and after account of existing damage which will help determine if any new damage has occurred.

Without this evidence, it can make the process difficult to determine what was or wasn’t caused by the works. if the neighbour makes a claim, then the repair costs will likely end up being borne by you.

Contact BSS Group to get your Dilapidation Report